FAQs

The first step of the process is providing an estimate. If the ballpark estimate is approved, we will come out to your property to get a better look and give you a final estimate. During this time we will also walk your property with you to get a feel for the design, curves and flow of the curbing you’d want. We will also get an idea of parking situation during job, water hookups, etc.

Next, we will schedule an installation week with you. Scheduling by the week, rather than day, works best because there are a number of factors that can fluctuate when we are able to come do your job. The biggest being the weather. If there is prolonged periods of inclement weather that keeps pushing jobs back, your installation week may get moved out. We will always stay in touch with you to keep you informed.

We will either come ahead of time to prep your yard, or do it the morning of your installation, depending on availability and size of project. Again, we will be in touch to let you know what works best.

When we arrive the morning of your project, we will let you know we are there and start setting up. We take necessary steps to keep things as clean as possible, but please keep in mind that there will be some mess while we are there and there will be some noise from the machines. It’s somewhat of a construction site. Things will be cleaned up when we are finished.

After we have finished, we will walk the property with you so you can see the finished product and sign off on the completed job. We will also collect payment at this time.

Please note, we do come back roughly 5-10 days after install to apply the final sealer coat.

The very short answer is yes, concrete will get hard and it will want to crack overtime. However, there are things we can do to help minimize, disguise and “tell” the concrete where we want it to crack.

Just like sidewalks and driveways have “relief cuts or joints” in them, concrete curbing has the same thing. Relief joints help tell the concrete where to crack when it inevitably will. However, many of these cracks are very thin and unnoticeable.

Also, with many of the aggressive stone like curb styles, sometimes you will get “spider cracks” that aren’t noticeable unless looked for up close to the curb. We try to fix and minimize these as much as possible, but sometimes they just happen or appear when the concrete is curing. They don’t affect the strength or integrity of the curb.

The nice thing about a natural stone style curb is that these type of spider cracks are often hidden or look natural because rocks and stones in nature sometimes have splits, cracks, etc.

BEFORE WE ARRIVE:

• Please mark anything that could get cut from our bed edger prep machine. These things most often include in-ground sprinkler heads, low voltage landscape lighting wires and internet cables. We will not be responsible if they are not marked and get ruined.
• Another note about sprinkler systems, if you have them, please make sure it’s turned off the day/night before we arrive. We don’t want to be working on wet/sloppy ground while we install your curb.
• If you have a dog, please try to pick up the yard before we arrive. Again, we don’t want to be stepping in poop while we are installing your curb.
• You may want to cut your grass a day or two before we arrive. Once the install is complete, you should not be mowing or trimming around the curb for at least 3-4 days. 

AFTER WE LEAVE:

• Once your curb is installed, please make sure you or anyone else (kids, pets, etc) do not go out around the curb. It’s still wet and can be ruined if stepped on, something drops on it, dog walks across it. We will be doing a final walk through before we leave, and will not be responsible for any damages after we leave. FIRST 24 HOURS ARE CRITICAL.
• DO NOT mow or trim around your curb for AT LEAST 3-4 days. If you could wait a week, even better.
• DO NOT have sprinkler systems running after install for AT LEAST 3-4 days. Again, if you can wait a week even better.
• Please remember that your curb takes time to cure and the colors will change over time. When we leave, the curb will be much darker than it will be in 2 weeks. Concrete takes about 28 days to fully cure, but you should start to see final colors around 2 weeks time.

Our warranty on curbing is a 1 year workmanship warranty. However, because this type of concrete cures quickly, any issues you will have will commonly occur in the first 24 hours. Cracks that are over 1/4″ wide on level ground are an issue with operator error. These cracks will be covered under warranty and will be fixed. If it occurs, we will pop the curb on both ends at control joints and replace section. Cracks in all other situations are not. 

Spider cracks can occur in concrete and must not be confused with separation. Cracks can and will occur in concrete. Many factors contribute to this including, but not limited to, materials, layouts, and temps. Often times extreme angles, inclines, and declines are the culprit behind most landscape curbing issues. A curb machine weighs about 200 lbs, so getting enough compaction can be extremely challenging in these situations. Cracks are concrete issues, they can and will happen.

We put expansion joints roughly every 2 feet for the relief of stress in the concrete as it cures. These joints serve the same purpose as cuts in sidewalks or driveways, we are essentially putting cracks in ahead of time so the curbing will expand there and be less noticeable. When the concrete cracks at the expansion joint, there may be a small crack that runs down the back or the front close to the ground. This DOES NOT mean the curbing has cracked, it means the expansion joints are doing their job.

Unless it’s a very small instance that needs to be addressed during the install, we do not remove your old/existing edging or move back rock/stone.  Instead, we most often are installing just outside of your current edging to ensure proper install height and to make sure the flow of the curb looks great.